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Terms & Conditions
Tell us how we can help. Send your request for support to email@example.com and include your full name, company name and contact telephone number.
Email requests are typically answered within 24 hours.
Greater London & UK enquiries
Request a free telephone consultation by calling 0203 642 0872. Please provide your full name, company name and contact telephone number.
Calling from outside the UK please call 0044 203 642 0872
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Our terms & conditions
We aim to answer all enquiries within 24 to 48 hours
Bookings are made by paying for the hire of our teams for the time and date you wish, in advance. Please note if payment has not been received in full we cannot confirm the scheduling of our teams for your training until we receive your payment.
Refunds & Cancellations
Bookings are non-refundable but if you have to reschedule your date we'll help you do that for free up to one week in advance of your booked training date.
If you know you need to reschedule but cannot allocate a new date at that time we will issue you a credit note for the full amount paid to us valid for your use up to 6 months from date of issue. Please notify us in writing of your required changes to firstname.lastname@example.org.
Weekday bookings cancelled within 48 hours of allocated training date are charged at full cost of training. Please notify us in writing of your required changes to email@example.com.
Sunday bookings cancelled within 72 hours of allocated training date are charged at full cost of training. Please notify us in writing of your required changes to firstname.lastname@example.org.
Vouchers & User Allocation
You can allocate your training credit to another user by writing to us at email@example.com quoting your booking reference number and the names and contact details of those you wish to allocate to.
We can issue vouchers to the full or part amount of your payment to another named person by writing to us at firstname.lastname@example.org quoting your booking reference number and the names and contact details of those you wish to allocate to.
Our privacy statement
We offer a supportive welcoming highly discrete environment for training, advising and problem solving to our clients needs. The safety and security of our clients is our principle focus. We operate an exceptionally high level of confidentiality for all our clients. We provide discrete training locations in UK and worldwide, and offer Non Disclosure Agreements to all our clients.
As with all service providers, when you contact us we will keep a copy of the correspondance to be able to assist you in your enquiry to the highest standards and we will also add your contact information to our secure client database, however that information and your contact details will be held in the strictest of confidence and will never be shown, sold or given to third parties without your written permission. Any information you discuss with your instructors or advisors during training or consultation is not shared with other members of PSL staff or any other parties, the information is not written down and all instructors and consultants adhere to a strict client confidentiality agreement so we can offer and provide to our clients the highest levels of discrete training and learning.
We also offer secure training locations and discrete addresses to provide a further layer of client privacy. Ask us for more details and we will be happy to help.
How to Book
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Training available in:
UK wide on request
Worldwide on request
Workplace Training Greater London
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